Privacy Policy for HippyDripAuto

Effective date: December 7, 2025

This Privacy Policy explains how Hippy Drip Auto (“we,” “us,” “our”) collects, uses, discloses, and protects your information when you interact with our website, services, or communicate with us. By using our services, you agree to the practices described here.

1) Information we collect

• Information you provideContact details: name, email address, phone number, mailing address
  Service details: vehicle information (VIN, make, model, year), appointment preferences, service history, warranty info
  Payment information: billing details and transaction records. We do not store full payment card numbers if processed by a PCI-compliant provider
  Communications: messages, emails, phone recordings (where permitted), and form submissions
  
• Information collected automaticallyUsage data: IP address, device type, browser, pages visited, time on site, referral URLs
  Cookies and similar technologies: to enable core functionality, analytics, and preferences
  
• Information from third partiesPayment processors, financing providers, warranty administrators, marketing platforms, review sites, and referral partners, in accordance with their policies and your settings
  

2) How we use your information

• Provide and improve services, schedule appointments, diagnose issues, and manage repairs
• Communicate about estimates, approvals, updates, invoices, and reminders
• Process payments and prevent fraud
• Maintain records for warranties, safety, compliance, and tax purposes
• Personalize your experience and improve our website and marketing
• Comply with legal obligations and enforce our terms

3) Legal bases for processing (if applicable)

Where required by law, we process data based on one or more of the following:

• Performance of a contract
• Legitimate interests (e.g., service quality, security, business operations)
• Consent (e.g., certain marketing)
• Legal obligations

4) Sharing your information

We do not sell your personal information. We may share information with:

• Service providers: payment processors, hosting, analytics, SMS/email providers, customer support tools, towing/parts vendors, and warranty/financing partners
• Professional advisors: accountants, auditors, insurers, legal counsel
• Business transfers: in connection with a merger, acquisition, or asset sale
• Legal and safety: to comply with law, enforce our terms, or protect rights, property, and safety

Service providers are required to protect your information and use it only as directed by us.

5) Cookies and analytics

We use cookies and similar technologies to:

• Keep you signed in and remember preferences
• Measure site performance and improve content
• Support marketing and advertising relevance

You can manage cookies via your browser settings. Disabling cookies may affect site functionality.

6) Data retention

We keep information only as long as necessary for the purposes described above, including service history, warranty support, legal, accounting, and tax requirements. Retention periods vary by data type and applicable law.

7) Your privacy choices

• Access, update, or correct your information
• Opt out of marketing emails or texts by using the unsubscribe link or replying STOP to SMS where supported
• Delete or restrict processing, where applicable by law
• Portability and objection rights, where applicable

To exercise rights, contact us using the details below. We may need to verify your identity.

8) Security

We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure. We continuously improve our safeguards.

9) Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect data from them. If you believe a child has provided personal information, contact us to request deletion.

10) Geographic considerations

If you are located in a jurisdiction with specific privacy rights (e.g., certain U.S. states, the UK, EU/EEA), you may have additional rights and disclosures. We will honor applicable local requirements. Where cross-border transfers occur, we use appropriate safeguards as required by law.

11) Third-party links

Our website may link to third-party sites or services. We are not responsible for their privacy practices. Review their policies before providing personal information.

12) Changes to this policy

We may update this Policy from time to time. The updated version will be indicated by the “Effective date” above. Material changes will be communicated as appropriate.

13) Contact us

HippyDripAuto

Email: hippydripauto@gmail.com

If you have questions, requests, or complaints about this Privacy Policy or our data practices, please contact us.